ॐdarshanamFOR TEMPLES
YOUR INFORMATION

Privacy, with care.

This policy explains what information may be handled when you visit Darshanam’s marketing website, contact us, or use a temple website, app, or management service powered by Darshanam.

Last updated: October 29, 2026
Temple services are provided in partnership with individual temples. A temple may decide what information it needs for its services and how its staff use that information. Contact the temple directly about its own privacy practices; you can also contact us about Darshanam’s handling of information.

1. Scope

“Darshanam,” “we,” and “us” refer to the service operator behind this website and the Darshanam platform. This policy applies to our public marketing website and describes information handling in the related platform at a general level. A temple may publish additional privacy terms for its own website or services.

2. Information we handle

If you contact us: the walkthrough form asks for a temple name, your name, phone number, and district. If you contact our support team, we also receive the details you choose to include.

If you use a Darshanam-powered temple service: depending on the service and the temple’s setup, information may include contact and account details such as phone number or email, devotee or family member names and other details needed for a booking, pooja or donation details, booking dates and status, payment and refund references, and messages or preferences. Trustees, priests, and temple administrators may provide work contact and account information.

Technical information: our systems and service providers may process basic device, browser, network, security, and service-use information to deliver and protect the website and platform. This can include IP address and request logs. The marketing site loads fonts from Google Fonts, which may receive technical request information when your browser fetches those fonts.

3. How we use information

We use information as needed to respond to enquiries and support requests; create and secure accounts; provide temple websites, booking, donation, administration, and reminder features; communicate service and booking updates; process or reconcile transactions; prevent abuse; troubleshoot and improve reliability; and meet legal obligations.

We use the contact details submitted through the marketing form to respond to that enquiry. We do not describe that form as a newsletter subscription.

4. How information is shared

We share information only as needed to provide the service, including with:

  • The temple connected to a booking, donation, or account, and the temple personnel it authorizes.
  • Service providers that support hosting, communications, authentication, notifications, or payment processing.
  • Authorities or other parties where disclosure is required by law, needed to protect people or the service, or needed to address fraud or security issues.

Payment details are handled by the payment provider used for the transaction. Darshanam may receive transaction identifiers and status needed to confirm a booking or reconcile a temple’s records. Provider terms and privacy policies also apply to information they collect directly.

We do not sell personal information for money. We do not use the marketing form to build advertising profiles.

5. Retention and security

We keep information for as long as needed to provide the requested service, maintain account and temple records, resolve disputes, protect the platform, and comply with applicable legal and accounting requirements. Retention periods vary by record and temple configuration.

We use reasonable administrative, technical, and organisational safeguards designed to protect information. No internet transmission or storage system can be guaranteed completely secure.

6. Your choices and requests

You may ask us to access, correct, or delete information that we control, or ask a question about its use, by submitting a data deletion request or emailing support@indevio.co. For information held by a temple or for a booking or donation record, contact the temple as well. We may need to verify your identity and retain certain records where the law or legitimate service needs require it.

You can manage notification permissions through your device settings. You can also choose not to submit the marketing enquiry form; the form is optional unless you want us to respond to a walkthrough request.

7. Cookies, storage, and external links

The marketing site is a static information site and its form does not require an account. The broader platform may use browser or app storage and similar technologies for sign-in, security, and service preferences. You can manage browser storage in your browser settings, though disabling it may affect platform functionality.

Our website may link to temple sites or other services operated by third parties. Their privacy practices are governed by their own notices.

8. Children

Darshanam’s services are intended to be used by adults or with the involvement of a parent, guardian, or authorised temple representative. If you believe a child’s personal information was provided to us inappropriately, contact us so we can review the request.

9. Changes and contact

We may update this policy as the website or services change. The “Last updated” date above identifies the latest revision. Questions or requests can be sent to support@indevio.co.